Apple is a very well known company. People have a faith on this company, without thinking twice the customers buys the products manufactured by this company. But the trust and respect this company had earlier is not the same anymore.
There are many customers are complaining that they are facing some kind of issue with the device battery. Just because of this the company said yes that they will be paying millions of dollars to different 34 states over its controversial previous practice of deliberately slowing down older iPhones to extend their battery life.
Apple is going to pay $113 million to settle an investigation by states which includes California and Arizona.
It is a big question for us that why the iphone battery leads to sudden shutdown of the device. In the year of 2016 the company gave a software update and that helped to enhance the quality of the device but at that time they did not inform the users about this issue or they did not thought of replacing the battery. The company did not inform the customers.
Arizona Attorney said that the big companies should not lie to their customers, they should give each and every information about the product to the customers, without manipulating the facts the customers should be informed.
“We know that some of you feel Apple has let you down. We apologize,” the company said in a 2017 statement. “First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades.”
We might expect that after this incident the iphone users are upset about the product. in future it iht lead to a big loss for the company.
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