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Florida woman was asked to forfeit $1,000 Lottery Prize!

A Florida woman claims that after the US Postal Service misplaced its winning ticket in the mail, she was forced to lose her jackpot money. Hernando County’s Sue Burgess said she was excited to learn earlier this summer that in the state’s Second Chance Lottery game, WFLA news channel, she has won $1,000. “I was elated. It was like winning a million dollars to me,” Burgess told the outlet.

Although at the time, because of the pandemic, she did not collect her winnings at any of the nearby lottery offices because they were locked.  She implemented the orders of the lottery system and went to the postal service to submit her ticket,  via certified mail, the outlet stated.

In the one-week time frame needed to collect the prize, Burgess said the ticket never made it to the lottery office. On Aug. 12 at a Tallahassee post office, WFLA posted, her tracking records last showed the ticket in transit. And like that she waited for Six weeks but the winning ticket remained unrecognized.

“They said, ‘We didn’t get this ticket.’ They said, “No ticket, no prize,” said Burgess, whose prize went to another winner.

“That’s why you choose certified mail,” Burgess said. “With COVID, I understand the mail is a little bit slow. But for safety sake, certified mail usually has priority.”

“Ms. Burgess’ situation is an unusual circumstance and, to our knowledge, no other winner has experienced a similar issue,” the lottery said. “Because the Lottery did not receive Ms. Burgess’ ticket within the seven-day claim period, an alternate winner was selected and paid.”However, if Ms. Burgess’ package arrives at Florida Lottery Headquarters with a date stamp prior to the original expiration date, our Claims Processing department will process and pay her claim.”

The USPS apologized to Burgess and said that to help her cash out her reward, it was coordinating with the state lottery. “We apologize to this specific customer for any inconvenience they may have experienced,” the postal service said. “In this specific instance, we are continuing to work with the lottery office to confirm receipt of the mail piece.”

The Florida Lottery said it is not liable for errors made by the postal service, but if the parcel becomes postmarked by the initial deadline, it would make an exception for Burgess and payout her reward.

“Ms. Burgess’ situation is an unusual circumstance and, to our knowledge, no other winner has experienced a similar issue,” the lottery said.”Because the Lottery did not receive Ms. Burgess’ ticket within the seven-day claim period, an alternate winner was selected and paid. However, if Ms. Burgess’s package arrives at Florida Lottery Headquarters with a date stamp prior to the original expiration date, our Claims Processing department will process and pay her claim.”

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Sai Sindhura

Sai Sindhura

To me, Writing is an escape, the painting of voice, a dream alive,
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